Reservation Agent

Job details

Job description

Pro Bus & Car Luxury Touring are looking for a full-time Reservation Agent.

Pro Bus & Car Luxury Touring is a leading provider of luxury transportation services, dedicated to delivering exceptional experiences to our clients. We pride ourselves on our professional drivers, premium vehicles, and outstanding customer service. Join our dynamic team and help us elevate our clients travel experiences!

We are seeking a detail-oriented and enthusiastic Reservation Agent to join our busy team. This position will begin with comprehensive office-based training, focusing on our systems and customer service protocols. Following successful completion of training, this role will transition to a full-time remote position.

Key Responsibilities:
- Manage incoming reservation requests via phone, email, and online platforms
- Provide clients with information about services, rates, and vehicle options
- Process and confirm bookings while ensuring accuracy and attention to detail
- Handle customer inquiries and resolve issues professionally and efficiently
- Maintain and update client records in our reservation system
- Collaborate with dispatch and operations teams to ensure smooth service delivery
- Assist in developing and implementing reservation procedures for improved efficiency Qualifications
- Previous experience in customer service or reservations, preferably in the transportation industry
- Excellent verbal and written communication skills
- Strong organisational skills with the ability to multitask in a fast-paced environment
- Proficient in using reservation systems and technically proficient
- Ability to work flexible hours, including evenings and weekends as needed
- Familiarity of Mac OS not mandatory but an advantage

What We Offer:
- Competitive salary with performance-based bonuses
- Comprehensive training program with ongoing support
- Transition to a remote work environment after training
- Opportunities for career advancement within the company
- A supportive and collaborative team culture

If you are passionate about providing exceptional customer service and are excited to be part of a growing company, we want to hear from you!

Please send your resume and a brief cover letter to procarapplications@gmail.com with the subject line "Reservation Agent Application."

Join us in delivering unforgettable travel experiences!
Pay from 28,000.00 Euro per year

How to apply

Apply with your CV and Cover Letter to email

procarapplications@gmail.com