Warehouse Manager

Job details

Job description

ABOUT THE JOB:

Reporting to the National Warehouse Manager, the role of Warehouse Manager in Harvey Norman is to ensure that the warehouse operations are managed to the highest standards and in line with standard operating procedures. A successful Warehouse Manager has excellent product knowledge, provides leadership and support to the warehouse team and plays a key role in ensuring outstanding customer service which helps create a great experience for the customer. This role is crucial for making Harvey Norman a great place to shop.

YOUR JOB - your tasks will include:

Responsible for management of all warehouse operations.
Provide leadership, direction, and development to warehouse team.
Create and cultivate a team culture of high performance and continuous improvement.
Ensure all warehouse activities are performed in accordance with company policies and standard operational procedures (SOPS).
Ensure stock controls and stock handling procedures are stringently adhered to.
Work closely with store and divisional management to achieve agreed service levels.
Ensure all Health & Safety, security and site housekeeping standards are adhered to.
Provide the highest level of standards of customer service and act in a professional manner at all times.
Ensure that Goods Receiving and Dispatching procedures are followed at all times.
Work closely with the Delivery Services Team to ensure all customer deliveries are dispatched on time.
Understand your department?s action plans and support the goals and targets set out by your manager.
Ensure company standards of performance are followed at all times.
Perform other related duties as required.


PROFILE - your knowledge, skills and experience include:

Experience & Qualifications:
Minimum of 4 years warehouse management experience leading teams of 10+ operatives.
Experience working in a customer focused, fast paced, multi-site retail/FMCG environment.
Excellent communication skills.
Strong team management experience.
Ability to use own initiative.
A positive "can do" attitude.
Flexibility to meet changing business requirements.

How to apply

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